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商务英语口语900句MP3 含文本
作者:深圳教育在线 来源:szedu.net 更新日期:2007-12-4
part of the equipment and technology purchased from us in resultant products.
490.Since you are not short of cash, we can arrange for your payment over 2 months without charges of any kind.
Part Two
491. As a special case , we may consider accepting your payments by D/P.
492.If the amount of each transaction is below $500, we agree to D/A 30 days terms.
493.We could grant you the favourable terms of payment as D/A 45 days after sight.
494.In view of the small amount of this transaction, we are prepare to accept payment by D/P at sight.
495.D/P or D/A is only accepted if the amount involved for each transaction is less the £1,000.
496.We request a 10% payment at the time of ordering . The remaining amount must be paid within 60 days.
497.We can only accept 20% cash payment in local currency. The other 80% by L/C should reach us 15 to 30 days before the delivery.
498. If the payment is made by installments, the annual interest is calculated by 6% and paid off at the end of each year.
499.Full payments must be made within 60 days.
500.The telegraphic transfer shall reach the bank of China at least five days before the delivery date of vessel.
501.The letter of credit for each order shall reach us 30 days.
502.15-20 days prior to the date of delivery, you should pay against the presentation of the drawn on the opening bank.
503.The payment shall be made by telegraphic transfer to the bank of China , Head office ,Beijing, China, for our account, within five business days after the contract signature date.
504.Advance payment of 25% of the contract value shall be paid within 30 days of the date of signing the contract.
505.The payment shall be made by five annual installments of 20% each.
506.We require full payment within 45 days with a 15% discount for cash payment in advance.
507.The total amount mush be paid in full upon receipt of the shipping documents.
508.We require payment by L/C to reach us one month prior to the time of shipment.
509.You are requested to pay $5,000 as a down payment.
510.Ten percent of the contract value shall be paid in advance by cash, and 90% by sight draft drawn under an L/C.
 
 
Unit Eighteen 买方的支付方式
511. Payment by L/C is our method of trade in such commodities.
512.Our usual terms of payment are by an irrevocable L/C to be established in the seller’s favour through the bank of China.
513.For exports, we usually adopt irrevocable letters of credit available by seller’s documentary drafts at sight.
514.We usually make payment by letters of credit or adopt some other modes of payment such as immediate payment, deferred payment and payment by installments.
515.We have opened an L/C in your favor through the Bank of China for an amount of £17,000 to cover the full CIF value of our order No 754.
516.We will start the payment in half a year and all the amounts will be cleared off within 3 years by six installments.
517.We prefer to have the payment made by L/C through the negotiating bank in Sweden.
518.Payments shall be made by us after receipt of the shipping documents specified in clause 10 of this contract.
519.We shall open a letter of credit in your favor to be settled in US dollars.
520.We agree to accept goods in 3 shipments and you may draw on us at 60d/s from the date of dispatch of each shipment.
521.Could you make an exception in our case and accept D/P or D/A?
522.I hope you would leave us some leeway in terms of payment.
523.Would you agree to a 30-day credit period?
524.Because of the money problem, I hope that you can allow us to pay in installments with the first payment after delivery, then we’ll pay the rest once month.
525.We are having some trouble in receiving payment, so we want to ask if we could defer payment until the end of the month.
526.We refer payment after delivery, because these goods are very expensive.
527.We hope to payment by bill of exchange at 30d/s .
528.We hope you can accept payment in other currencies expect in US dollars.
529.We shall be very happy if you can grant us a extension of 2 weeks.
530.We ask to put off the time of our payment 3 months later to facilitate the capital turnover.
 
Unit Nineteen 保险
Part One
531. Please insure for us these products at invoice value plus 10% ( at 110% of the invoice value).
532.We’d like to cover our ordered goods against WPA for 120% of the invoice value according to our usual practice.
533.Please hold us covered for the cargo listed on the attached sheet.
534.For this consignment, we shall cover WPA and risk of breakage for 110% of the invoice value.
535.Our company will insure against all risks for 110% of the invoice value.
536.Please insure the electric fans at 120% of the invoice value.
537.The machines are to be unsured against all risks.
538.We only cover FPA and war risk.
539.There are not delicate goods that can be damaged on the voyage .FPA will be good enough.
540.Our goods are very valuable , so I want insure against all risks.
541.We’d like to get a policy for total loss only for these goods.
542.I’d like to get a AR insurance policy. That way , we will be covered for any kind of loss or damage.
543.I’m afraid that WPA coverage is too narrow for a shipment of this nature. Please extend the coverage to include TPND.
544.Would you insure our goods to be shipped from Shanghai to Lisbon next month?
545.Can you cover our goods against breakage?
546.We should be glad if you would provide cover of $390,000 on computers, in transit from Tokyo to Beijing.
547.Please insure us against all risks $300,000 value of 5,000 sets of “ Butterfly” sewing machines, sailing for New York.
548.Please insure for me against all risks 200 pieces of high-quality furniture valued $20,000.
549.We wishes to insure against all risks for the sum of $1,500 on 3 cases glassware.
550.We shall shortly be making regular shipments of leather goods to Canada, and shall be glad if you will issue an all risks marine insurance policy for $70,000 to cover these shipments.
Part Two
551.Please give us the policy rates for FPA coverage and for WPA coverage.
552.We require the current insurance rates for land transportation.
553.I have some glassware to be ship to Hongkong. What risks should I cover?
554.What is the insurance premium for these goods ?
555.We need to send a shipment to England. We want to find out about your marine insurance.
556.Please let us know the premium of breakage.
557.What kind of insurance do you usually provide ?
558.What kind of insurance can you suggest for these goods? We don’t want to take the risk of losing money because of under unsurance.
559.I have a batch of glassware to be shipped in the fourth quarter, but I don’t know what risks should be covered. I would like to know some details and your advice of course will be highly appreciated.
560.If we insure against free particular average, can you compensate us for all the losses if the ship sinks or bums, or get stuck?
561.Does your company cover all kinds of risks for transportation by sea, land and air?
562.We have insured the shipment for 130% of the invoice value, but the premium for the difference between 130% and 110% should be your account.
563.We have arranged insurance on your consignment of electric motor cars to be shipped in these ten days.
564.We may cover the inland insurance on your behalf, but you will pay the additional premium.
565.We can insure the porcelain vases on you behalf , but at a rather high premium and all the additional premium will be for your account.
566.We shall insure the goods for your behalf.
567.We have covered insurance on these goods for 10% above the invoice value against all risks.
568.We shall effect the insurance of the goods for 110% of their CIF value.
569.We have effected marine insurance on your behalf for the gross amount of the invoice plus 10%.
570.The marine insurance shall covered by us.
Unit Twenty 对包装的建议及要求
Part One
571.If cartons are used, please put each chemical in strong polythene bags to ensure protection from dampness.
572.Cases must have an inner lining of stout, water-resistant paper.
573.We do not object to packing in cartons, provided the flaps are glued down and the cartons secured by metal bands.
574.Packing in sturdy wooden cases is essential. Cases must be nailed and secured by overall metal strapping.
575.I would suggest you strengthen the carton with double straps.
576.As the goods will probably be subject to a thorough customs examination, the cases should by of a type which can be easily made fast again after opening.
577.To avoid pilferage, we hope that the goods will be packed in wooden cases instead of in cartons as the cartons are easier to be cut open.
578.We have no objection to your packing the goods in cartons if you guarantee in your sales confirmations that you will pay compensation if we fail to get indemnification from the insurance company for the reason that the goods are not packed in seaworthy wooden cases.
579.We want the machine to be packed each in wooden case supported with soft materials to ensure that the machines thus packed will not shift inside the cases.
580.The green beans can be supplied in bulk or in gunny bags.
581.We asked the factory to use stronger cartons and double straps.
582.Please see to it that each carton is properly sealed, with a fireproof lining inside.
583.We need these goods to be packed in special packing materials even though they may cost us more.
584.We would like to have the screws packed in double gunny bags.
585.In order to avoid any possible damage in transit, we would ask you to pack the goods in strong but small wooden cases.
586.We refer special cartons of 30cm*60cm with two or three dozen to each carton because it’s convenient and easy to handle.
587.You’d better pack them in cartons of 10kg each instead of wooden cases of 6 kg.
588.As you know , paint is a highly inflammable commodity , and extra precautions are necessary. We should like you to have the goods packed in strong metal cartons, each containing 40 tins.
589.Is your normal packing still ten dozen per carton?
590.We hope that the beer is packed six bottles in a box which should be beautiful, durable and easy to carry.
Part Two
591. The packing must be able to withstand rough handling.
592.When packing, please take into account that the boxes must be able to withstand rough handing and transport over very bad roads.
593.Please give special attention to the packing, or the good could be damaged in transit.
594.Greater care must be given to packing, as any damage in transit would cause us heavy losses.
595.Please ship the goods in strong packing to ensure good condition on arrival.
596.The packing must be in line with local market preference.
597.A large number of the bed spreads we ordered from you last year were found soiled when they reached us . I hope you will take necessary precautions in packing this consignment.
598.Your packing must be seaworthy and can stand rough handling during transit.
599.We hope that the goods should be packed in a manner which ensures their safe arrival at the destination and facilitates their handling in transit.
600.The wooden cases used to pack the goods should be securely strapped.
601.The packages should be marked with the same numbers as given on the order sheet.
602.As regards markings, please note that the port of destination, Shanghai, should be clearly stenciled on each case with the case number for easy indentification.
603.As these machines are precision instruments which cannot stand rough handling, the wording” Handle with Care” should be also marked on each case.
604.Please see that the cases are marked “ Fragile” or “ handle with care”.
605.Port of destination, package number, gross and net weights, measurement and shipping mark shall be stenciled conspicuously on each package.
606.For dangerous and poisonous cargo, the natural and the generally adopted symbol shall be marked conspicuously on each package.
607.Please mark the packages with the same lot numbers as given on the order sheet in order to avoid being mixed up.
608.Every package shall be marked “CCD” in diamond and the package number.
609.Please mark the bales with your company’s initials in a diamond.
610.Correct and distinct marking for the outside containers is absolutely necessary.

 
Unit Twenty-one 告知客户包装所用材料、方式及其质量保证
Part One
611.Our packing is strong enough t withstand bumping and rough handling under normal conditions.
612.The cases used for packing our transistor radios are light but strong.
613.The export cases used to pack the goods are strong enough to protect the instruments.
614.The cartons lined with plastic sheets are waterproof.
615.we plan to use cardboard boxes with iron straps for reinforcement.
616.Our strip scissors are packed in boxes of one dozen each, 200 boxes to a wooden case.
617.We’ll pack them 10 dozen to one carton, gross weight around 25Kg a carton.
618.Our export fruit knives are packed in boxex of 100 dozen each.
619.The packing of our men’s shirts is each in a polybag, 5 dozen to a carton lined with waterproof paper and bound with two iron straps outside.
620.Our cotton prints are packed in cases lined with draft paper and waterproof paper, each consisting of 30 pieces with 5 colors for on design.
621.The cigars are packed 5 pieces to a small packet, 20 packets to a carton,144 cartons to a cardboard container.
622.These cartons are well protected against moisture by plastic lining.
623.All the goods will be packed according to the special way you require.
624.As requested, the shirts will be packed in waterproof material.
625.We plan to use cardboard or plastic cartons for the outer packing.
626.You goods will be packed in wooden cases with tin-lining and iron hoops.
627.The goods we packed in new and sound jute bags, each containing about 200 pounds.
628.The cartons are well protected against moisture by polythene sheet lining.
629.If the goods are packed in cartons, any traces of pilferage will be in evidence, therefore the insurance company may be made to pay the necessary compensation for such losses.
630.Such packing has also been accepted by our insurance company for WPA and TPND.
Part Two
631. The cartons are comparatively light, and therefore easy to handle.
632. It is our usual way to pack these goods in cartons.
633. Cartons are quite fit for ocean transportation, and they are extensively used in our shipments to other continental ports to the entire satisfaction of our clients.
634.Cartons are more convenient to handle in the course of loading and unloading.
635.We would like to inform you that we used to pack our scissors in wooden cases but after several trial shipments in carton packing, we found our cartons just as seaworthy as wooden cases.
636.Cartons are less expensive, lighter to carry and cost lower freight.
637.We refer carton packing to wooden case packing.
638.Our cartons for canned food are not only seaworthy , but also strong enough to protect the goods from damage.
639. Cartons are not likely to be mixed with wooden cases while in transport or storage, so that the rate of breakage is lower than that of wooden cases.
640.Shirts packed in such cartons are not so susceptible to damage by moisture as those packed in wooden cases.
641.All our wooden cases are well sealed. They are not easily subject to sweat damage.
642.We believe that your clients will find the improved packing satisfactory and your fears unwarranted.
643.We hope that you will agree to our opinion and accept our carton packing.
644.The weight and measurement of each case are clearly marked on every case.
645.You will know that our packing has been greatly improved and we are sure that they will meet with the satisfaction of the clients.
646.The dimension of the cases are 17cm high, 30 cm wide and 50 cm long with a volume of about 0.026 cubic meter. The gross weight is 23.5Kg.
647.They save shipping space and facilitate the storage and distribution of the goods.
648.In addition to the gross, net and tare weights, the wording “ Made in the people’s republic of China “ is also stenciled on the package.
649.We have made a number of improvements in packaging and presentation. Please set your mind at ease.
650.Our containers are in complete conformity to the specification laid down by the International Standardization Organization.
 

 
Unit Twenty-Two.货运通知
651.We would like to inform you that the goods were already shipped out on the 18th of May.
652.We have the pleasure to inform you that we have shipped the goods by “ Pacific Bear “ which left here today.
653.We wish to inform you that we have shipped the goods by “Shanghai” according to your instructions of August 5.
654.We wish to advise you that we have shipped you today by S.S.”Tokyo Maru”, 50 cases of carbon paper.
655.We take pleasure in notifying you that the goods under S/C 456 have been dispatched by M/V “Greenwood” sailing on May 15 for Hongkong.
656.The shipment of chemical fertilizer under Contract No 2346 will be effected by S.S.” Calchas”, which is scheduled t leave here on 16th July.
657.We are pleased to advise you that 100 dozen shirts under order KAB/2004 have been shipped per S.S.”Fengqing”.
658.We expect to ship the outstanding contracts before the end of July.
659.We are pleased to inform you that we have shipped 2,000 air conditioners you ordered on board S.S.”Asia” which sails for your port tomorrow.
660.Your order No 153. will be shipped by SS.” Pearl” early next month.
661.We wish to advise you that the goods your ordered have been shipped today.
662.We are pleased to inform you that the last lot consignment has been duly dispatched.
663.The m/s “ Vicoria” has left our port carrying the goods for your order No 303. today.
664.The ship is scheduled to arrive at your port on the 28th October and you may now make all the necessary preparations to take delivery of the goods.
665.The goods were shipped by the direct steamer “ Eli:” on May 10th and are estimated to reach Shanghai before June 1st.
666.We trust that the goods will reach you in perfect condition.
667.We trust the consignment will reach you safely and open up to your satisfaction.
668.We have dispatched your order for Indian rugs which are scheduled to arrived at your port next Friday.
669.For shirts under contract No 60,we have booked space on SS.” Eagle” due to arrive in your city around the beginning of next month.
670.The shipment will be made in three equal monthly installments, beginning fro next month.
 
 
Unit twenty-three 货运要求及答复
671.Please effect shipment with the least possible delay upon receipt of the letter of credit in your favour established by us.
672. We hope that the goods will arrive in time for the new year rush.
673.We hope that you will make all necessary arrangements to deliver the goods on time.
674.Could you possibly make your delivery date not late than May? You see, June is the right season for the goods. If they arrive later than June, we will miss the selling season.
675.Can you effect shipment of the order in October?
676.Is it possible for the goods to be landed at Dalian in early December?
677.We need the products in less than one month in order to get ready for the selling season.
678.Please send us the shipment by train.
679.Please ship the goods by the first available steamer early next month.
680.As we are in urgent need of the goods, we would like you to ship them by air freight.
681.We should be obliged if you could arrange for the immediate shipment of this order.
682.You should ship the goods within the time as stipulated in clause 9 of the this contract. Transshipment en route is not allowed without our consent.
683.Please lad the contracted goods on board the vessel nominated by us.
684.10-15 days prior to the date of shipment, you should inform us by fax of name of vessel, ETA of vessel and the name of shipping agent.
685.The packing list should be indicated with shipping weight, number and date of corresponding invoice.
686.You should send one copy of the shipping documents to the port of destination together with the shipment.
687.When all of the details of the shipment are finished, please send us the shipping documents that we will need to get the shipment.
688.The delivery will be arranged and the shipping charges will be prepaid by you, we will repay the shipping charges against original receipt.
689.You should guarantee that the commodity is in conformity to all respects with the quality, specifications and performance as stipulated in this contract.
690.We prefer direct sailings, as transshipment adds to the risk of damage and also delays arrival to some extent.
 
 
Unit 24 催运货物并告知货物迟到结果
Part one
691.It is now over two months since we sent in the order for Tape Recorders, yet we are still awaiting delivery. You should know that the delivery date is very important to us.
692.Please take the matter up at once and see to it that the goods are delivered without further delay.
693.Please get the goods dispatched with the least possible delay.
694.I wonder if you could check the order I placed with you last month. It hasn’t arrived yet.
695.Please do your utmost to hasten shipment.
696.We are much in need of the goods. Please expedite shipment as soon as possible.
697.We wish to call your attention that up to the present moment no news has come from you about the shipment. Our users are in urgent need of the machines and are pressing us for an early delivery.
698.As our customers are in urgent need of the contracted machines, we hope you can assure us of an early shipment.
699.I want to know why our alloy inserts haven’t arrived yet. Our customers are in urgent need of them?
700.We hope that there will be no delay in shipment any longer.
701.This order is so urgently required that we must ask you to make the earliest possible shipment.
702.We shall appreciate it very much if you will effect shipment as soon as possible, thus enabling the goods to arrive here in time to catch the brisk demand.
703.We hope you will send the air-conditioners as soon as possible, for the hot season is rapidly approaching.
704.The goods we ordered are seasonal goods. So it will be better to ship them all at once.
705.In order to be in time for the season, early shipment is of utmost importance to us.
Part Two
706.We might refuse the shipment if it doesn’t arrive on time.
707.We must insist on delivery within the time contracted and reserve the right to reject the goods if we fail to receive the goods before this week.
708.We regret to say that unless you are able to give us an assurance of delivery within the next two weeks, we shall be obliged to cancel the order.
709.If shipment is too late, we’ll be forced to withdraw the contract.
710.If you still delay delivery , I’ll have to cancel the order.
711.If you can’t effect delivery within the stipulated time, we will have to lodge a claim against you for the loss and reserve the right to cancel the contract.
712.If you fail to deliver the goods according to the agreed time, you should indemnify us for all losses and corresponding expenses.
713.If there is still no information from you about the expedition of shipment by the end of this month, we’ll be forced to cancel the contract and reserve the right to lodge a claim against you for the loss.
714.We wish to point out that if you fail to effect shipment within the time specified, we shall not be able to fulfill the contract with our client.
715.We would like to emphasize that any delay in shipping our booked order will undoubtedly involve us in no small difficulty.
716.Your failure to deliver the goods within the stipulated time has greatly inconvenienced us.
717.Any delay in shipment would be detrimental to our future business.
718.We trust you will see to it that the order is shipped within the stipulated time, as any delay would cause us no little financial loss.
719.As you know, June is the right season for the goods, so if they arrive later than June, we will miss the selling season.
720.Should you delay the shipment any longer, the fireworks might become useless to us.
 
 
Unit Twenty-Five 仲裁
Part One
721 We should settle the dispute through negotiations without resorting to legal proceeding.
722.We prefer to resolve disputes by amicable , nonbonding conciliation between two parites.
723.As a matter of fact most disputes can be settled in a friendly way, with a view to developing a long-term relationship.
724.All disputes in connection with this contract shall be settled through friendly negotiation.
725.Personally I should say it’s so much better to resolve the dispute through friendly negotiations between ourselves.
726.Friendly negotiation is the best way to settle the dispute between us if there is any.
727.Where do you want to have arbitration held?
728.As far as the place for arbitration is concerned, the customary practice is to hold arbitration in the country of defendant.
729.If we submit the case for arbitration, the place for arbitration is to be in Japan and if you submit the case for arbitration , the place for arbitration is to be in China.
730.If the buyer is the plaintiff , the arbitration shall take place in Beijing.
731.The members of this arbitration association are professionally competent, and in a position to arbitration that sort of case arising from the quality inspection of the medical equipment.
732.Generally speaking, all the fee for arbitration shall be borne by the losing party unless otherwise awarded by the court.
733.the decision made by the arbitration commission shall be accepted as final and binding upon both parties.
734.The losing party shall bear the cost for arbitration according to the contract.
735.We require you to compensate us with an amount of losses totaling £748,000 caused by your failure to execute the contract and with all the expenses arising from this arbitration.
Part Two
736.If any dispute should arise over the inspection, we may submit it for arbitration.
737.If you are not prepare to compensate our loss, we suggest that case be submitted for arbitration.
738.The dispute shall be submitted for arbitration by a mutually nominated arbitrator.
739.We may discuss to agree upon a temporary arbitral body when needed.
740.If no settlement can be reached between the two parties , the case under dispute shall be submitted to the third party accepted by both parties for arbitration.
741.In case of any dispute, and no settlement can be reached through friendly negotiations, then we can submit the case to an international arbitration organization for arbitration.
742. It’s better to submit the case for arbitration to a temporary arbitration court.
743.We think that the court consisting of arbitrators from both sides must be fair and able to handle the dispute without bias or partiality.
744. Since this dispute is not negotiable , it is necessary to resort to abitration.
745. If you don’t accept our propositions, we might submit the matter to arbitration.
746.We should include an arbitration clause in the contract.
747.You needn’t worry about that. There is an arbitration clause in the contract.
748.Shall we discuss the arbitration clause now?
749.It’s the best to attempt to settle disputes without involving arbitration.
750.We are now applying formally to the arbitration commission for arbitration of this dispute
Unit Twenty-Six 索赔理由及依据
Part One
751.It was found by the inspection that there is a difference of 35 Kg between the actual landed weight and the invoiced weight.
752. The landed goods were quite different from what expected.
753. We find the free acidity exceeds the contract maximum by 0.01% , so we have to ask you to indemnify us for a loss of £5,000.
754. The inspection shows that the salt density exceeds at least 4%.
755.This consignment is not up to the standard stipulated in the contract. We are now lodging a claim against you for £2,000.
756. The dried mushroom you sent us are far below the standard stipulated in the contract.
757.The quality of you shipment for our order is not in conformity with the specifications, we must therefore lodge a claim against you for the amount of £280,000.
758.We find the copper wire you supplied is not to the exact specifications of your sample.
759.Our customers complain that the goods are much inferior in quality to the samples.
760.The quality of the goods you shipped last week is much interior to that of the goods of our last order.
761. The inspection reveals that both the quantity and quality of the wheat delivered are not in conformity with those stipulated in the contract, though the packing is all in good condition.
762.Most of the shirts are of a smaller size. I wonder if you made a mistake when sending the goods.
763.There are too many defective items in this shipment.
764.The leather shoes you sent us last Friday are not the right size. They should be size 42.
765.The quality of the goods you sent us last week is too poor to suit the requirements of this market.
766.The quality of your shipment for your order No. 346 is far from the agreed specifications.
767.Closer inspection by the health officers showed that the canned fruit were considered unfit for human consumption.
768.The loss was due to the use of substandard bags for which you should be responsible.
769.It was found, upon examination ,that nearly 20% of the packages had been broken, apparently to faulty packing.
770.The survey report can certify that the weight shortage was caused by improper packing.
Part Two
771. A close inspection and a careful test by the China National Import & Export Commodity Inspection Bureau showed that some amplifiers are inferior quality.
772.We find that the quality, quantity and weight of the goods are not in conformity with those stipulated in this contract after re-inspection by the China Commodity Inspection Bureau, we are now returning the goods to you and lodge claims against you for compensation of losses.
773.The survey has revealed that the damage to the goods is attributable to rough handling.
774.The surveyor’s report indicates that there has been some serious damage to some of the goods.
775. On the basis of clause 15 of the contract, we place our claims before you as follows.
776.We have to put in a claim against you for all the losses sustained.
777.When taking delivery, we found that the cargo had been seriously wet by fresh water and putrefied. You must compensate us for the loss.
778.We require you to replace the damaged goods and grant us a special discount of five percent to compensate for the loss.
779.According to the contract, you are responsible to compensate us for the loss we have suffered.
780.We have suffered a loss of 20% on the selling price because of the inferior quality of the products you sent us. You must compensate us for all this.
781.All expense including inspection fee and losses arising from the return of the goods and claims should be borne by you.
782.You must hold responsible for all the losses caused by the delay in delivery of the goods.
783.You should take back all the disqualified goods and compensate us for the value of the goods plus all losses sustained due to return of the cargo, such as freight, storage charges, insurance premium, interest, and inspection charges.
784.We have the right to claim against you for compensation of all losses.
785.The products we received last Monday didn’t agree with the samples and feel that you should make it up.
786.This is the survey report issued by CCIB in support of you claim.
787.Almost everyone of the drums was leaking slightly. We must hold you responsible for the loss.
788.We have lost considerable business because of your delay in shipment. We expect compensation from you fro the loss.
789.We request that you make up the short-landed goods covered by our contract No.147 promptly.
790.We regret to inform you that we are compelled to return the disqualified goods at your expense.
 
Unit Twenty-Seven 索赔内容及金额
Part One
791.The goods we ordered on February 12 have arrived in a damaged condition.
792.A number of cases are broken and the contents are badly damaged.
793.The package are insufficient and the contents leak out considerably.
794.We wish to inform you that five of the cars we bought from you have been seriously out of order within 50Km driving distance.
795.Nearly 20% of the bales were broken and the contents badly soiled.
796.From the shipment of 2,000 cases of glassware, we ind that a number of wooden cases and the contents have been broken.
797.On inspection, we found that about 50 bags are broken and it is estimated that 240Kg of cement had been lost.
798.We regret to inform you that eight of the cases of your consignment arrived in a badly damaged condition.
799.We have examined the contents and find that 92 pieces are missing and the rest unfit for use.
800.Your shipment of goods has been found short in weight by reinspection.
801.We are now making a claim against you for the ten defective sew machines.
802.There is a shortage of 1,450 pounds in this shipment.
803.On arrival of the shipment, we found at least 50 cases damaged, which made up 20% of the total quantity.
804.We had the material inspected immediately when the goods arrived, and a shortage of 15kg was found.
805.It was found, much to our astonishment, that nearly 30% of the electronic components were water-stained.
806.You should make amends for the losses by replacing all the detective products, and paying for the business we have lost.
807.After the inspection of the goods arrived, we found a shortage of 50MT.
808.Case NO 16 was found to be 3 packages short.
809.We are now lodging a claim against you for the shortweight of fertilizer.
810.We have to ask for compensation of the loss incurred as a result of the interior quality of the goods concerned.
Part Two
811.We hope indemnification will be made for all expenses incurred.
812.On the basis of the survey report, we register our claim with you for $3,000.
813.You are requested to compensate us for the total loss of sugar at value of $105 Per MT.
814.We claim compensation of $1,800 for inferiority of quality.
815.We have to file a claim against you to the amount of $7,000 plus inspection fee.
816.You should compensate us by 3% , plus the inspection fee.
817.This is a statement of loss and you should indemnify us $2,450.
818.We are compelled to claim on you to compensate us for the loss, $27,500, which we have sustained by the damage to the goods.
819.We found that the quality of the TV sets we received last week is below standard. So we request a 5% allowance.
820.We claim an allowance of £230 on account of the quality of this shipment.
821.We have to ask for compensation of £6,000 to cover the loss incurred as result of the inferior quality of the goods.
822.We are compelled to claim on you to compensate us for the loss, $20,000, which we have sustained by the disqualified goods.
823.We are willing to accept the shipment only if you allow a 30% reduction in price.
824.We hope you will settle this claim as soon as possible.
825.Claims for shortage must be made within 30 days after arrival of the goods.
826.Kindly remit us the amount of claim at an early date.
827.On examination, we have found that many of the sewing machines are severely damaged.
828.Please dispatch, within one week, the replacement of another five refrigerators with a price reduction of thirty percent of the total value of the five refrigerators.
829.We should be obliged if you would forward us a replacement for the machine as soon as possible.
830.We insist that you should send perfect goods to replace the defective goods.
 
 
Unit twenty-Eight 对索赔要求的回应
Part One
831.We accept the claim, but can you tell me how much you want us to compensate you for the loss?
832.We will give your request for claims immediate attention.
833.We will get this matter resolved as soon as possible and hope to compensate you for your loss to your satisfaction.
834.We’d like to express our sincere apologies for the poor quality of the products.
835.We regret to hear that the goods you received are not of the quality expected.
836.We are very `sorry for the trouble cause by this delay.
837.We agree to accept all your claim.
838.I’ll go to your company tomorrow in person to talk about the claim.
839.We regret the loss you have suffered and agree to compensate you $800.
840.We agree to compensate you for the detective watches by 5% of the total value.
841.We will make you a compensation of 6% and give you some preferential terms later on.
842.Since the responsibility rests with both parties, we are ready to pay 50% of the loss only.
843.We have credited to your account £760 to cover both the value of the goods short delivered and your inspection fee.
844.We shall remit to you an amount of £2,000 in compensation for the loss.
845.We are willing to give you an 18% allowance of the next shipment to compensate you for the loss.
Part Two
846.You should claim compensation from the insurance company .
847.A thorough examination showed that the broken bags were due to improper packing, for which the suppliers should be held responsible.
848.As the shipping company is liable for the damage, your claim for compensation should , in our opinion, be referred to them for settlement.
849.The claim should be referred to the insurance company. We cannot hold ourselves responsible for it.
850.Your claim, in our opinion, should be referred to the insurance company, as the mishap occurred after shipment.
851.Since the damage was due to the rough handling by the steamship company, you should claim on it for recovery of the loss.
852.You should claim compensation from the shipping company instead of the sellers.
853.We are prepared to make you a reasonable compensation, but not the amount you claimed.
854.The shortage you claimed might have occurred in the course of transit, which is out of our control.
855.The shipping documents can prove that the goods, when shipped, were in perfect condition. They must have been damaged en route.
856.Your proposal to settle the claim is satisfactory. We’ll take it.
857.It seems we shall not be held liable for the shortage.
858.The damage to the machine-tools occurred in transit, so you should make a claim on the insurance company.
859.I’m sorry to hear that. I think after we make an investigation of the matter, we’ll consider the allowance. Is it OK ?
860.I’ll try to find out why the shirts we sent you are a smaller size and inform you of the result as soon as possible
 
Unit Twenty-Nine 对引进技术的要求
861.The technology we acquire should be truly advanced and appropriate to China’s needs.
862.The technology you transfer to us should enable the venture’s products to be competitive on the international market.
863.The know-how we import should be directed toward manufacturing products suitable for export.
864.The advanced technology we import should improve markedly the quality of existing products.
865.The technology provided to the joint venture must be integrated, precise and reliable.
866.The technology we acquire shall enable our products to achieve significant economic results.
867.Your technology should be advanced, reliable , and helpful to the development of our export-oriented economy.
868.The import know-how should help improve the quality of our products.
869.You should supply us with advanced techniques and modernized management methods.
870.Please provide us with the necessary technical data and, if possible, some drawings connected with the design and building of the new equipment.
871.For the success of our joint venture, it’s extremely important for us to acquire the information concerning the product design and the production processes.
872.You should give us as soon as possible the blueprint plan for the introduction of the equipment and a report on a survey of the feasibility entire plan.
873.Please turn over these technical data to our side at the earliest possible time.
874.Shall we discuss technology transfer brief now?
875.We want to import advanced technology from you in order to compete successfully on the international market.
876.Since the existing know-how transferred by your company will soon become obsolete, we expect that you will continue offering us your improved technological expertise.
877.By advanced technology, we mean both industrial property and know-how.
878.If the documents you send us cannot be used, or if one item or more mentioned in the packing list should be lacking, you have to send all the documents or the lacking items at your cost , within 45 days from the date you receive the written notice from us.
879.If any serious difficulties arise with regard to the working of the engines which we built, and if it is proved that such difficulties are at fault in any data, drawings or documents you sent us, you would , at your expense, correct such faulty data, drawings or documents.
880.If the technical documents provided by you are not applicable to our actual production condition, you are obliged to assist us in modifying the technical documents.
 
 
Unit Thirty 技术引进的方式及费用
881.We will inform you of the weight, measurements, number of cases, cost of the drawings and other documents seven days before delivering the documents to the airplane.
882.Drawings and technical documents will be sent to you by registered airmail.
883.Expenses for the technology transfer shall be fair and reasonable .
884.The royalty rate shall not be higher than the standard international rate.
885.The technology transfer fee shall be paid in royalties.
886.The royalty rate shall be 15% of the net sales value of the products.
887.The royalty rate shall be calculated on the net sales of the products turned our with transferred technology.
888.You’ll pay for the imported technology in the form of royalties apart from a certain initial down payment.
889.We shall pay you 8% on the retail prices of all the goods manufactured with the transferred technology.
890.We require that at the signature of the technology transfer agreement, you will provide us with the bank guarantee for the transfer of all payments.
891.The expenses incurred for this purpose will have to be borne by the Chinese side.
892.We will pay all the expenses involved in documentation and transfer of knowledge.
893.We will pay all the specialists for their services rendered to us.
894.We hope you will continue offering us improved technology without extra charges.
895.To help our joint venture, we hope that you would keep supplying us with advanced management techniques and technologies.
896.We shall help you to update the present and future technology concerned with the production from time to time.
897.As you know that technology is advancing all the time, we hope that you continue offering us your improved technologies.
898.We think that it is better to transfer our knowledge in the form of know-how investment.
899,First let’s start with the delivery of all the drawings, technical data and other documents relating to the engines.
900.You will undertake the obligations to deliver to us the drawing, information and other data.

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